Look for answers to Almaty residents' questions about city services and enquiries. Read explanations from municipal departments and district bodies.
What is the procedure for transferring a student from one school to another and what documents are required for this?
The transfer procedure is regulated by Order of the Minister of Education and Science of the Republic of Kazakhstan No. 564 dated October 12, 2018. 1. Transfer period.According to paragraph 17, the acceptance of documents for transfer from one school to another is carried out dur...
Can the route or schedule of a bus be changed?
Changing the route or schedule of a bus in the city of Almaty is considered only on the basis of an official request. Review is possible after the submission of a request and an analysis of the traffic situation. To do this, it is necessary to submit an application to the municip...
How is the issue of stray animal control regulated in the city of Almaty?
In Almaty, work is being carried out to regulate the number of stray and ownerless animals. The main goal is to prevent the spread of infectious diseases common to humans and animals, as well as to reduce the risk of animal attacks on people. The capture of stray and ownerless an...
Why is traffic closed during road works?
Temporary restrictions or a complete closure of traffic on a section where road works are being carried out is a necessary measure aimed at ensuring road safety and the high-quality execution of repairs. During repairs, road machinery, specialized equipment, and work crews operat...
How to register an electric vehicle for free parking?
To register an electric vehicle for the purpose of obtaining free parking, it is necessary to submit an application to the parking space operator — the State Utility Enterprise on the Right of Economic Management "Almaty Parking" of the Department of Road Traffic Organization and...
