Compliance with official ethics is a key requirementfor employees of the State Revenue Department for the Zhetisu Region. In accordance with the Code of Ethics of the Republic of Kazakhstan, the professional image of officials is based on the principles of honesty, openness, and legality, which directly affects the trust of taxpayers and business in the state.
Key Standards of Behavior for SRD Employees:
·Integrity:High-quality provision of tax and customs services, prevention of bureaucracy and red tape.
·Fairness:Making decisions strictly within the framework of the Tax and Customs Codes of the Republic of Kazakhstan, equal and impartial treatment of all service recipients.
·Anti-Corruption Resilience:A categorical ban on using one's official position for personal interests and strict exclusion of conflicts of interest.
·Modesty and Politeness:Correct and respectful communication with citizens both in the performance of duties (in reception centers and at customs posts) and in everyday life.
Ethical Control
The Department has a permanent Ethics Commissioner who prevents violations and protects the rights of citizens. Upon establishing facts of unethical behavior by employees of the region's state revenue bodies, citizens have the right to submit an official appeal for prompt action.
High moral qualities of SRD employees are the foundation of a transparent fiscal system in the Zhetisu region.
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