Modern public services and the digitalization of archives are bridging distances, helping people trace their roots regardless of where they live. A striking example of this is the story of Evgenia Fedorova, who traveled from Moscow to the Akmola Region specifically to uncover her family's history and find information about her great-grandfather.
The path to the archival documents began with an electronic request, to which specialists at the regional archive responded promptly via email. In their reply, they not only confirmed the availability of the required metric books covering the period from 1875 to 1920, but also invited her to work directly with these unique collections in the reading room.
Taking advantage of her vacation, Evgenia arrived in the region, where the archive staff provided comprehensive assistance by quickly processing the necessary permissions and helping select the archival books. Thanks to this coordinated support and the digital accessibility of the archival holdings, the visitor successfully built her family tree and discovered valuable records regarding her ancestors.
