A New-Format Digital Office Opens in West Kazakhstan Region

A New-Format Digital Office Opens in West Kazakhstan Region

A new-format digital office equipped with artificial intelligence (AI) technologies has opened in the West Kazakhstan Region. Residents will be able to access public services using modern digital solutions and learn how to use electronic services.

The official opening ceremony was attended by West Kazakhstan Region Akim Nariman Turegaliyev and Chairman of the Management Board of the State Corporation “Government for Citizens” Arman Kenzhegaliyev.

“Digital development in the country must reach every region, creating equal opportunities for all citizens. The opening of the AI office in the West Kazakhstan Region is part of this effort. We strive to ensure that residents, regardless of where they live, have the opportunity to gain new knowledge, master modern technologies and confidently use digital tools,” said Arman Kenzhegaliyev, Chairman of the Management Board of the State Corporation “Government for Citizens.”

The new office brings together several functional areas. In the digital zone, visitors will be able to independently access public services online. In the expert assistance zone, specialists will provide support with more complex services and document processing. The express zone will offer self-service terminals.

Particular attention is being paid to improving the digital literacy of the population. A dedicated training area has been set up where residents can learn how to use e-government services, digital platforms and artificial intelligence tools.

Free training sessions for residents will be held every Wednesday and Thursday from 12:00 PM to 2:00 PM.

The new digital office is located at 81 Zhambyl Street, Uralsk, West Kazakhstan Region.