The professional ethics of civil servants are based on the following principles:
- Integrity – professional and responsible service to the state for the benefit of society.
- Honesty – a sincere and truthful attitude towards one’s duties.
- Fairness – making lawful decisions regardless of the influence of individuals, legal entities, social groups, or organizations, and preventing discrimination against individuals arising from bias or subjectivity under any circumstances.
- Openness – demonstrating a willingness to engage with the public and ensuring transparency in one’s actions.
- Courtesy – treating citizens and colleagues in a polite and respectful manner.
- Client orientation – taking measures to improve the quality of public services by fully focusing on the needs of the population as consumers of public services, and preventing bureaucracy, unnecessary red tape, and delays in the consideration of applications and appeals.
