Most popular public services in the Abai Region

    Obtaining a new ID card, registering a vehicle, registering property rights for an apartment, or getting a driver's license—these are the services residents of the Abai Region most frequently seek at Public Service Centers. Over the first eight months of 2026, approximately 19,000 public services were provided through the region's centers.

    The processing of identity documents remains the most in-demand service area. During this period, residents received about 5,300 services related to the issuance of passports and ID cards. Documents are processed and replaced for various reasons, such as reaching the required age, changes in personal data, loss, or expiration.

    A significant number of requests also relate to vehicles. Approximately 4,200 vehicles were registered over the eight-month period. The centers also provide services for vehicle re-registration and updating registration details.

    Real estate is another highly sought-after service area. About 2,800 services were provided regarding the state registration of rights and encumbrances on real estate. This procedure is essential for many transactions involving housing and other properties, including purchases, sales, gifting, and inheritance processing.

    Services for drivers are also in demand; approximately 900 driver's licenses were issued during the eight-month period. Additionally, around 400 requests involved the issuance or revocation of certificates from the National Certification Authority of the Republic of Kazakhstan.

    The highest volume of requests came from the city of Semey. Among the city's centers, Public Service Center No. 2 is particularly popular, as residents go there for the most commonly requested services.

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