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    What is the procedure for dealing with complaints of disagreement with the public procurement results protocol?

    Committee of the internal public audit of the Ministry of Finance of the Republic of Kazakhstan

    Committee of the internal public audit of the Ministry of Finance of the Republic of Kazakhstan·
    Question

    What is the procedure for dealing with complaints of disagreement with the public procurement results protocol?

    Answer

    In accordance with paragraphs 589, 590 of the "Rules for the Conduct of Public Procurement," a complaint about actions (omissions), the decision of the customer, organizer, unified organizer, expert commission (expert) is submitted via the web portal to the address of the customer, organizer, unified organizer, adopted the relevant protocol on the results of public procurement.

    The complaint is considered by the structural division or official of the client, organizer, joint organizer, responsible for addressing complaints within the stated requirements (arguments).

    It should be noted that, in accordance with article 25, paragraph 3, of the Law of the Republic of Kazakhstan "On State Procurement," the decision of the client, organizer, and joint organizer adopted following the review of the complaint, may be appealed to a court in accordance with the legislation of the Republic of Kazakhstan.

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