In accordance with clause 589, clause 590 of the Rules for Public Procurement, a complaint about actions (inaction), decisions of the customer, organizer, single organizer, expert commission (expert) is submitted through a web portal to the customer, organizer, single organizer who adopted the corresponding protocol on the results of public procurement.
A complaint is considered by a structural subdivision or an official of the customer, organizer, single organizer responsible for consideration of complaints within the stated requirements (arguments).
According to paragraph 599 of the Rules, a complaint filed after the expiration of the period provided for in paragraph 588 of these Rules is not subject to consideration.
Thus, complaints are considered directly by the procurement organizer, which allows you to quickly resolve emerging issues and eliminate delays in procedures. The terms for considering complaints have been reduced to three working days.