What is the procedure for considering complaints about disagreement with the protocol on the results of public procurement?

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    Question

    What is the procedure for considering complaints about disagreement with the protocol on the results of public procurement?

    Answer

    In accordance with clauses 589, 590 of the "Rules on Public Procurement," a complaint about actions (inaction), decisions of the customer, organizer, single organizer, expert commission (expert) is submitted through a web portal to the customer, organizer, single organizer who adopted the corresponding protocol on the results of public procurement.

    A complaint is considered by a structural subdivision or an official of the customer, organizer, single organizer responsible for consideration of complaints within the stated requirements (arguments).

    It should be noted that in accordance with paragraph 3 of Art. 25 of the Law of the Republic of Kakhzakhstan "On Public Procurement" dated 01.07.2024 No. 106-VIII, the decision of the customer, organizer, single organizer, adopted based on the results of consideration of the complaint, can be appealed to the court in accordance with the legislation of the Republic of Kazakhstan.

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