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    Analytics and strategic planning Division, Tourism Department of Almaty city

    General information

    The main activity of the Analytics and strategic planning Division consists of five areas, namely:

    1. Activities on state and government programs:

    - participation in the development and implementation of the state program for the development of the tourism industry;

    - monitoring activities aimed at implementing regional tourism development programs;

    - monitoring the implementation of program documents and action plans;

    - implementation of state policy and monitoring and analysis of tourism activities in the city of Almaty;

    - providing information on the implementation of program documents.

    1. Analytics and statistics:

    - preparation of analytical notes and references on the development of the tourism industry in Almaty;

    - analysis and implementation of international best practices in the field of tourism;

    - analysis of the tourist services market and submission to the authorized body of the necessary information on the development of tourism in the city of Almaty;

    - coordination of the implementation of the strategy of the tourist information center;

    - forecasts for further development of the tourism industry in Almaty;

    - analysis and monitoring of statistical data on the main indicators of tourism in Almaty;

    - monitoring of places of stay and accommodation of tourists on the quality of service;

    - identification of potential tourist destinations;

    - provision of annual and semi-annual reports to higher state bodies.

    1. Data management (digitalization):

    - monitoring and updating information on tourism on the «Open data portal»;

    - interaction with domestic and foreign media to promote the tourism potential of Almaty;

    - monitoring the official website of the Department;

    - instagram Facebook-preparation of materials for publication in social networks (Instagram, Facebook, etc.);

    - study of current trends in the development of the tourism industry in foreign countries.

    1. The development of tourism:

    - monitoring the implementation of the main directions of the state policy on tourism development and timely implementation of regulatory legal acts, instructions, applications and appeals of tourist organizations and citizens;

    - participation in the development of legislation and other regulatory legal acts in the field of tourism;

    - conducting events aimed at the development of cultural and educational tourism;

    - carrying out activities aimed at the development of youth tourism;

    - participation in the work on personnel training in the tourism sector of Almaty;

    - participation in the development of a tourist event calendar.

    1. Other:

    - interaction with organizations, institutions, enterprises, private and other companies engaged in tourism;

    - interaction with the regions of Kazakhstan on tourism development;

    - development and implementation of current and future plans for the tourism industry in Almaty;

    - providing methodological and Advisory assistance to subjects of tourist activity in matters related to the organization of tourist activities.