Social Projects and Financial Literacy Department

Key Functions of the Department:

1) promoting financial inclusion and improving public access to financial services;

2) implementing initiatives aimed at protecting the interests of consumers of financial services;

3) promoting financial literacy among the public;

4) protecting the rights and legitimate interests of individuals who have obtained loans or microloans secured by real estate from second-tier banks, organizations engaged in certain types of banking operations, and microfinance organizations;

5) coordinating the activities of the Agency’s regional representative offices in protecting the rights and legitimate interests of individuals who have obtained loans or microloans secured by real estate from second-tier banks, organizations engaged in certain types of banking operations, and microfinance organizations.