Regulationson the Tourism Development Division of the Department of Tourism and Investment of the East Kazakhstan Region

1. General Provisions

1. The Tourism Development Division (hereinafter referred to as the Division) is a structural subdivision of the Department of Tourism and Investment of the East Kazakhstan Region.

2. The Division in its activities is guided by the Constitution of the Republic of Kazakhstan, laws, acts of the President and the Government of the Republic of Kazakhstan, other normative legal acts, as well as these Regulations.

3. The Division, in accordance with the structure and staffing schedule of the Department, consists of:

   1. Head of Division – 1 unit;

   2. Chief Specialist – 4 units.

2. Main Objectives, Functions, Rights, and Duties of the Division

4. The Division, within its competence and in accordance with the procedure established by legislation, carries out the following functions:

   1. implementation of state policy and coordination in the field of tourism activities in the East Kazakhstan Region;

   2. development of tourism resources;

   3. improving the quality and accessibility of tourism products and services;

   4. creation of a favorable tourism climate;

   5. formation of an effective system for promoting the region's tourism potential in domestic and international markets;

   6. improvement of the management and monitoring system for the development of the tourism industry;

   7. development of the tourism industry to meet the needs of citizens during travel;

   8. creation of new jobs, increasing state and citizen revenues of the Republic of Kazakhstan through the development of the tourism industry;

   9. attraction of domestic and foreign investments into the region's tourism sector and enhancing the region's investment attractiveness;

   10. digitalization of the tourism industry, including the development of digital services and platforms in tourism, the use of digital tools to attract investment and foster international cooperation, as well as the promotion of the tourism potential of the East Kazakhstan Region;

   11. ensuring cybersecurity within the scope of the Department's activities, including the protection of information systems and digital resources used in tourism, investment, and external relations, in accordance with the legislation of the Republic of Kazakhstan;

   12. provision of state support measures to business entities in the tourism sector;

   13. exercise of other rights in accordance with the current legislation of the Republic of Kazakhstan;

   14. market analysis of tourism services and submission of necessary data on tourism development in the East Kazakhstan Region to the authorized body;

   15. development and implementation of measures to protect regional tourism resources;

   16. coordination of activities related to the planning and construction of tourism industry facilities;

   17. provision of assistance to children's and youth camps, as well as tourist associations;

   18. provision of methodical and advisory assistance to tourism entities on issues related to the organization of tourism activities;

   19. development and support of entrepreneurship in tourism as a measure to increase population employment;

   20. provision of tourist information, including information on tourism potential, tourism sites, and entities engaged in tourism activities;

   21. licensing of tour operator activities in accordance with the Law of the Republic of Kazakhstan "On Permits and Notifications";

   22. organization of professional training for tour guides;

   23. approval, in coordination with the authorized body, of the action plan for the development of the tourism industry;

   24. maintaining the state register of tourist routes and trails;

   25. creation of tourism infrastructure within the relevant administrative-territorial unit, taking measures to build and develop facilities capable of satisfying tourist needs;

   26. creation of conditions for tourism entities in tourism development;

   27. reimbursement of part of the costs incurred by business entities during the construction and reconstruction of tourism facilities;

   28. approval of the list of sanitary and hygienic facilities eligible for partial cost subsidies for their maintenance, upon agreement with the authorized body;

   29. implementation of measures for the construction, reconstruction, repair, and maintenance of regional and district access roads to tourist accommodation facilities located outside settlements;

   30. reimbursement of part of the costs of business entities for the construction of roadside service facilities;

   31. subsidizing part of the costs of business entities for the maintenance of sanitary and hygienic facilities;

   32. reimbursement of part of the costs for the acquisition of motor vehicles with a seating capacity of more than eight seats, excluding the driver's seat, for business entities engaged in tourism activities;

   33. reimbursement of part of the costs of inbound tour operators for each foreign tourist;

   34. reimbursement of part of the costs of business entities for the purchase of equipment and machinery for ski resorts;

   35. implementation of state control over compliance with the legislation of the Republic of Kazakhstan on tourism activities;

   36. execution of other functions provided for in the Regulations of the Department;

   37. preparation of proposals for improving legislation in this field;

   38. participation in the drafting of akimat resolutions, decisions, and orders of the regional Akim on tourism development issues, and organizing the preparation of issues within the Division's competence for consideration at akimat meetings.

5. Rights and Duties: To achieve its goals and carry out its assigned functions, the Division has the right, in accordance with the procedure established by law, to:

   1. request and receive from district (city) akimats, administrators of budget programs, legal entities, and individuals the information necessary to fulfill the tasks and functions assigned to the Division;

   2. draft and submit for management consideration proposals on matters within the competence of the Division;

   3. exercise other rights provided for by the legislative acts of the Republic of Kazakhstan.

   The duties of the Division include:

   1. compliance with anti-corruption legislation, legislation on civil service, and legislation on public procurement of the Republic of Kazakhstan;

   2. timely and high-quality implementation of the functions assigned to the Division, as well as instructions from the Department's management and the regional akimat;

   3. timely and high-quality review of appeals from legal entities and individuals, and preparation of responses on issues within the Division's competence;

   4. compliance with information security requirements.

3. Organization of the Division's Activities

6. The Division possesses the powers necessary to implement its main tasks and functions in accordance with legislative acts, acts of the President of the Republic of Kazakhstan, and other normative legal acts of the Republic of Kazakhstan.

7. The Division is headed by the Head of Division, who is appointed and dismissed from office in accordance with the procedure established by the legislation of the Republic of Kazakhstan.

8. The Head of Division exercises general leadership over the Division's activities and bears personal responsibility for the fulfillment of tasks assigned to the Division and the execution of its functions.

9. The Head of Division:

   1. prepares the Division's work plans and controls their execution;

   2. prepares and submits for approval to the Department's management the Regulations on the Division and job descriptions of the Division's employees;

   3. distributes duties among the Division's employees;

   4. ensures the preparation of draft orders, contracts, and other documentation on issues related to the Division's competence;

   5. ensures the coordination of the Division's work with the activities of other structural subdivisions of the Department and state bodies;

   6. submits proposals regarding disciplinary action and promotion for Division employees.

10. During the absence of the Head of Division, the performance of their duties is assigned by order of the Department to one of the Division's employees upon the proposal of the Head of Division.

11. Documents sent on behalf of the Division to other divisions of the Department on matters within the Division's competence are signed by the Head of Division or, in their absence, by the acting person.

12. Additions and amendments may be made to these Regulations in the established manner, to be approved by the Head of the Department.